New bulk reservation payment batch
RELEASED IN V1.6 Do you manage renewals and other sales processes requiring automated payment of reservations in bulk? Our new pay reservations batch function will make this process even smoother with flexible payment method and document configurations.
Solution
We have added a new generic Pay reservations batch function to allow automated payment in bulk of any reservation orders with multiple fallback payment methods and documents to send configuration.
The reservations could have been created from different processes, e.g., membership or season ticket renewal batch processes, additional matches for season ticket holders (cup scheme) or even from manual creation in the box-office or ticketshop.
Supported product families: Season ticket, Membership, Event, Competition.
Getting started
In the newly renamed batch Reservation management, a new Pay reservations batch function has been added.
The Automatic Payment function now includes a wider range of filter criteria, allowing operators to precisely target which reservation order to process. These filters include
Product families (Season ticket, Membership, Event, Competition)
Season, Activity, and specific Products
Tariffs, Contingents, and Seat categories
Reservation origin
Subscription renewals: Reservations from renewal processes
Subscription add-ons: Additional matches for season ticket holders
Other reservations: Other Event / Competition reservations
Sales channels
Contact criteria
Included/excluded contact/file numbers.
It includes more flexible options to define how payments are processed and which documents are sent.
The option to "re-use previous payment method" for renewals.
The ability to define up-to-3 fallback payment methods of type Direct debit, Credit note, Pending account or External.
Support for transforming zero-amount reservations into sales.
Ability to select the document to be sent, from the Document classes: File recap, Order invoice, Order recap and Summary with ISR.