Partially reclaim tickets in distribution portal
RELEASED IN V1.5 Operating a distribution portal? Your commercial affiliates and other distribution users can now reclaim tickets that have been partially distributed, without navigating to the seat map. This update also extends reclaim support for Open Pass and Service products.
Solution
In the Distribution Portal, the already distributed tickets toggle shows all eligible distributed tickets, even when distribution is partial
Getting started
Navigate to the distribution portal and activate the already distributed tickets option. In the list of distributed products, expand the list of tickets and select the tickets to reclaim. Once selected, the tickets can be added to the cart to be assigned to the current user and directly re-distributed to a new guest.