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Spectator V4

Spectator V4

With Spectator V4, we focus on enhancing the overall performance and security, allowing you to control all your spectators' data. And as always, we follow the GDPR compliance to protect our spectators' personal data.

For more details on the differences, please visit this page What's changed on TIXNGO Backoffice when moving from Spectator V3 to Spectator V4

Overview of the change

Centralize spectator information

Spectator’s device management

Includes details of the installed app version and the devices where the account is currently online.

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Tracking spectator status logs

A summary of all key changes to this spectator’s account, from the reason it first appeared in the system to its eventual anonymization.

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Please refer to Manage and protect spectators data | Spectator status for more details

Personal information details

To prevent accidental exposure of spectator information, only the name and email remain visible at the top of the page. Additional details are now accessible within separate tabs when required.

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Centralize spectator actions

All spectators actions have been centralized to be easily accessible from the Spectator support screen:

  • Lock/Unlock & anonymize spectator account: directly in the header.

  • Device logout & delete: from the Devices tab. More information on that here: New Mobile devices restrictions