Multipl

Offering experience vouchers for seated events or groups? Multiple vouchers can be redeemed all at once in a single order, making things much faster and more convenient. Vouchers redeemed for the same seated events can be easily seated together and for group visits, like school trips, redeeming a large number of vouchers, this means less waiting at the counter and a much smoother start to the experience.

Solution

The redeem pop-up of the box-office has been improved to allow the operator to search and select multiple experience vouchers and redeem them together in one go. Moreover, they can easily find vouchers linked to a contact or specific file.

Vouchers can only be redeemed together, if they share the same voucher product, audience subcategory, and seat category (if applicable)

Getting started

From the box-office screen, the operator can easily scan/type the voucher code or search for vouchers.

The operator can scan the voucher or enter the voucher code or tax number directly into this field.
If “Include all vouchers of that contact” option is checked, all vouchers linked to the same cultural contact as the voucher entered in field (1) will be listed.
The operator can search for all vouchers linked to a file by entering the file number in this field.
The operator can list all vouchers linked to a cultural contact by entering the contact number in this field

After selecting the desired voucher in the list, the operator can start the redemption process by clicking the OK button.