NON-TRA

Why should organizer use it?

To encourage users to send tickets to other spectators in case they hold 2 or more tickets for one event by showing an in-app pop-up reminder.

How it works?

Enable the feature: upon request and need the implementation on mobile side
Interval time: define at Number of minutes before sending an in-app reminder for not yet transferred tickets
If interval = 0, pop-up will be disabled and only yellow ribbon will appear on event level

New update

we just released new key settings to increase the flexibility for this feature:

The pop-up will only appear if the user has more than one transferable ticket, and at least one of them is unassigned
Set the "Enable additional check of non-assigned tickets for transfer reminder" to true
To be able to define when pop-up will be displayed for the first time.
This allows organizers to avoid spamming your end-users with too many pop-ups in case users h
Set the value for "Number of hours before event start time sending first transfer reminder"

How feature is visible on TIXNGO app?

Example:

User A has 3 tickets for event 1
Once user opens app the 1st time, pop-up appears reminding user to send tickets to guests
The pop-up goes along with yellow ribbon stayed on event level
Pop-up will period appear after an interval

string	Indication as screenshot above
transfer_warning_title	Transfer is required
transfer_warning	You have several tickets for this event - please transfer them to your guest
transfer_warning_action	Transfer ticket

TIXNGO Public Documentation