Introduction to V4 Design rules

One Design to Rule them all!

Ticket customizability has always been challenging due to the scattered configuration—some elements at the Event and Event Group levels, others within Design Groups, and even more hidden in ticket’s key-value pairs.

We’ve completely reimagined our ticket design approach by consolidating everything into the new Design Rules. All colors, pictures, assets, and links that influence the ticket’s look and feel on mobile are now grouped in one place.

Basics: QR Code Size, Ticket Layout (Classic & Curiosity)
Default colors: Background, Vertical & Horizontal stripes
Images (URL): My tickets, Thumbnail & Full Size
Event-day unique display: Background color & Image
Other design assets: Prohibited items, SeatMap, Sponsors
Ticket Check > Successful check screen: Footer color & image

New Design Rule

Specific per-ticket customization

Independently of the design rule, some details of the ticket design can be customized using special hidden ticket metadata.

Hospitality room information

Set the hosp_room ticket hidden metadata to the value to display between the seating details and main ticket properties (VIP1 in this example).

Special access icon

Set the at_icon ticket hidden metadata to the URL of the small image to display at the top left of the ticket. Use a small square image that will fit nicely in the circle (color part of the app theme).

Hide ticket price

Set the show_price ticket hidden metadata to false to hide the price line in the Purchase details section.