Reporting endpoint - Event statistics

Reporting endpoint - Event statistics

Overview

This endpoint gives organizers a clear and reliable view of ticket activity for selected events at any point in time — whether in the past or near real-time.

It is designed to provide a trusted snapshot of ticket status and audience behavior, helping organizers make informed decisions throughout the event lifecycle.

Common Use Cases:

  • Monitoring live event-day activity

  • Analyzing transfer trends

  • Tracking audience engagement before and during the event

Whether you're reviewing past performance or checking current status, this endpoint helps ensure you always have accurate, up-to-date insights into what's happening with your tickets.

Parameters

eventIds (required): specify from 1 to 8 events for which you want to extract the ticket statistics (multiple values are entered by providing several time the parameter in the URL: e.g. eventIds=event_A&eventIds=event_B). The Event ID is visible in the Event list in Backoffice:

image-20250714-152529.png
Where to find the Event ID in Backoffice

dateTime (required): precise point in time to extract the value, in timestamp format (e.g. 2025-05-21T06:00:00.000Z).

Data returned

eventId

string

Event Id

totalTickets

integer

Total number of tickets in the events (including deleted tickets)

validTickets

integer

Total number of non-deleted tickets in the events

deletedTickets

integer

Total number of deleted tickets in the events

neverDownloadedTickets

integer

Total number of tickets that have never been downloaded on any device

downloadedTickets

integer

Total number of downloaded tickets in the events

pendingTransferTickets

integer

Total number of tickets currently pending transfer in the events

notDownloadedTickets

integer

Total number of tickets not currently downloaded on any device (includes never downloaded or downloaded before but user has logged off)

con

integer

Total number of controlled tickets in the events

activatedTickets

integer

Total number of activated tickets in the events

offlineActivatedTickets

integer

Total number of offline activated tickets in the events

manualActivatedTickets

integer

Total number of tickets manually activated in the events

notActivatedTickets

integer

Total number of unactivated tickets in the events (excluding deleted tickets)

transferredOnce

integer

Total number of tickets with exactly one successful transfers in the events

transferredTwice

integer

Total number of tickets with exactly two successful transfers in the events (including returns to a previous owner)

transferred3Times

integer

Total number of tickets with exactly three successful transfers in the events (including returns to a previous owner)

transferred4PlusTimes

integer

Total number of tickets with exactly four or more successful transfers in the events (including returns to a previous owner)

totalTransferOperations

integer

Total number of ticket transfer operations that were accepted in the events

neverTransferred

integer

Total number of tickets that have never been transferred (including deleted tickets)

updatedAt

string($date-time)

Last updated timestamp

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