Organisation | Catalog | Contact limits
Pre-requisite: create event, competition or hospitality products
Aim: set a limit of tickets per contact for a given product family or a given product across sales channels or for a specific sales channel. Additional granularity can be configured with, for a given performance/match, contact limits per category, tariff and even contingent.
Description:
Product family*: selection the product family on which to put the limit (event, competition, hospitality)
Sales channel: you can choose to apply the limit only on a specific sales channel
Activity*: select the activity on which the limit shall be applied. This enables then to select the event/competition
Limit type*:
by performance: the limit applies for each performance/match (regardless of article/categories chosen)
by article: the limit applies per article/category. If you set a limit of 4 tickets, the customer can buy up to 4 tickets in each category.
Event: select the event/competition. If you leave it empty, the limit will apply to all the products of the selected activity
Performance: select a performance/match if you want the limit to be applied only for a specific performance/match. If you leave it empty, the limit will be applied to all the perfomances of the event/competition
Tariff: you can decide to apply the limit only for a specific tariff
Seat category: the limit would apply to a specific category only
Contingent: to restrict the limit to a specific contingent
Quantity limit*: maximum quantity of tickets each contact can buy for the combination of filters defined above
Include contact's purchase history over all sales channels: if yes: the contact can buy tickets on a given sales channel only he has not already reached the limit on any other sales channel. If No: the contact can buy tickets on a given sales channel only if he has not reached the limit for this sales channel.
*mandatory fields
Once created, you must click on "RUN" to activate the contact limit. To deactivate it, click on "SUSPEND".
You can export to Excel the dashbo
