Bottomline is a Direct Debit solution to manage recurring payments in UK. <Link on a partner pag>. With Gabelhorn V2, SecuTix can be configured to offer Direct Debit payment for your customer. Online, your customers can create a mandate automonously and on backoffice, your sales operators can trigger a mandate creation for your customers.
Direct Debit is a payment method mostly used to pay season tickets and memberships products with a price divided by the number of installements and a collection time that you have configured.
Direct debit payment process
- Pay a product with Bottomline.
- A mandate is created for you by the SecuTix in Bottomline with a Payment Plan.
- From there the order is paid in SecuTix and the tickets can be printed or downloaded.
- Installments management and payments collection are directly done from the Bottomline solution.
- Add a product that can be paid by Bottomline, most probably a season ticket or membership.
- In the final cart select the payment method Direct Debit Bottomline (the name depends on your setup)
- In the pop-up, enter the Sort Code and Account Number of the customer.
- A new mandate is created in the Bottomline solution with a payment plan.
Pay with Direct Debit online
- A user adds a product that can be paid with Bottomline Direct Debit in the cart, most probably a season ticket or membership.
- On the checkout screen, the user selects the payment method Direct Debit Bottomline.
- The user clicks on Proceed and is redirected to the Bottomline Direct Debit application web form.
- Once submitted, the user will receive a confirmation code that needs to be entered on screen.
- A new mandate is created in the Bottomline with a payment plan
Configure Bottomline Direct Debit
Payment method
Interface and parameter
Renew season ticket and membership with Direct D
Automatic ren
- A season ticket / Membership has been paid already through bottomline (on the previous season).
- Your customer has already an active mandate on Bottomline solution.
- The renewal process will create a new payment plan against the existing mandate.
The existing SecuTix batches to manages the renewal of season tickets and memberships have been updated to support Bottomline as a payment method.
Requirements to use Bottomline
- Only Uk compatible.
- Works only with GBP currency.
- A contract must signed with Bottomline and an instance has been created for you on the Bottomline Platform.
Side notes about Bottomline
- The Direct Debit webform can configured and customized directly from the bottomline platform.
- Payment plans and collections days are part of the configuration you do in SecuTix