How to get a new Ogone password

First there are two cases

1. You forgot your password or you tried too many times (in Ogone the account is still active) You will receive a new password if you follow the process explain below.
2. Y

 Always try to get a new password before creating a support ticket.

Here is the process:

• Go on Ogone url (https://secure.ogone.com/Ncol/Prod/Backoffice/Login)
• Click on Lost your password

• Enter your USERID (user name that you use like "adurgnat") and your PSP in general is always STX follow by the institution code.
• Submit

• Enter the address email that is link to your Ogone’s user
• Submit

You will receive a new password by email. Check also in your spam.

If you didn't get any email or is not working create a support ticket assistance.

If you don't have a user account you can't create it by yourself, create a support ticket assistance.