SAM 1 - Concepts and basic principles

In this training unit we are going to explore the main source from where our marketing tool draws information:

These are the topics that we are going to go though:

1. The types of contacts
2. How to find a contact
3. The contact file

Here you'll find a set of exercises that will help you fix what you've learned.

You can also find the Power Point presentations below:

• French
• English