Type	Topic	Publication date
	Activation methods	13.11.2023

What are the differences between Online and Offline Activation ?

The real difference between these two activations relies on how the QR Code is revealed:

For online activation, an API call will inform the mobile to reveal the ticket, implying that the mobile must be connected to the internet.
For offline activation, once the mobile clock reaches activation time, the QR Code will be automatically revealed without the need to be connected to the internet.

Why are we removing online activation ?

Over the past 11 months, we have observed that only 33% of tickets were activated online, whereas a notable 77% were successfully activated offline.

This new offline activation method has not only proven to be more reliable, but it also marks a significant shift towards a more efficient solution.

Importantly, this change greatly improves system performance, an essential factor in streamlining event operations.

What happens next ?

1) You're using OFFLINE activation only

Lucky you, you have nothing to do.

2) You're still using ONLINE activation mode

We kindly recommend you to update your S-360 Injection Template for your upcoming events, and subsitute ONLINE by OFFLINE.

Please note, that after BV3 final release installation on 21.11.2023 :

during injection, even if ONLINE is specified in the template, the tickets will be injected using OFFLINE mode.
previously injected tickets using ONLINE will have to be migrated to OFFLINE mode.

Profesionnal Services and GEOs teams will reach out to you (if not done already) to help you migrate to the OFFLINE activation mode for your upcoming events.