TIXNGO is designed to be a standalone product to ensure mobile delivery, but we provide advanced integration with S-360.

In case of S-360 integration, S-360 is the Master for tickets issuing, meaning that once a ticket is issued and injected to TIXNGO, we must insure that, at any time, tickets statuses are aligned between both tools.

Summary of the possible actions on a ticket in a S-360 integrated TINXGO context

Organizer activities

Customers activities

S-360

Event management (sales, rescheduling, relocating, cancellation, …)

Ticket Printing
Ticket Cancellation
Ticket Invalidation

→ S-360 Back-Office

Tickets management

Ticket Assignment before Injection
Ticket Resale (posting, removing)
Ticket Distribution & Take Back

→ S-360 Ticketshops & S-360 Back-Office

TIXNGO

Tickets management :

Ticket Transfer
Ticket Deletion

→ TIXNGO Back-Office

Tickets management :

Ticket Assignment
Ticket Transfer

→ TIXNGO Mobile Wallet App

Overview of the interface

The interface provides 4 functions :

Tickets external printing pushes the designated tickets to the TIXNGO aka "Tickets injection".
Retrieve ticket status from TIXNGO retrieves information from TIXNGO about the ticket (status, holder) and stores it inside S-360 aka "Feedback interface".
Push cancelled and invalidated tickets pushes tickets that have been cancelled or invalidated since the last execution to TIXNGO in order to remove them from the spectator's Mobile Wallet.
Push controlled tickets pushed tickets that have been controlled since the last execution to TINXGO in order to hide the QR code from the spectator's Mobile Walle

Configuration of the interface

For extensive dSecuTix 360 to TIXnGO interface

Global / Custom Parameters

The interface behaviour can be tweaked by using Custom Parameters. These parameters are defined in the General tab of the interface

TIXNGO Public Documentation > Understand S-360 and TIXNGO integration > image2023-4-4_10-47-54.png

For the full list of available parameters, please refer to the section "Custom parameters" of the official page or click here.

Injection

S-360 is able to customize the json data sent to TIXNGO using a specific ticket template that contains all the formatted data.

Through the ticket template editor’s predefined syntax, configure custom variables which will then be mapped to TIXNGO Ticket Injection JSON variables and overwrite the data previously set via the comfort variables and the ticket injection batch interface.

For more details on the available variables, see the page Understand S-360 variables for tickets Injection