SecuTix may be used by distributors that are selling tickets for a very large number of events or exhibitions. These events and exhibitions are under the responsibility of different promoters or producers. From Gabelhorn V1, SecuTix provides a data access scheme allowing the promoters to work directly in the SecuTix back-end, having only access to their own data. By this way, the distributor can delegate to the promoters or producers an important part of the set-up work. The distributor has still an unlimited access to the data. He can therefore check the data created by the promoters or producers or help them for more advanced features.
However, letting promoter/producer performing the set-up will reduce the re-usability of some data. For example, SecuTix allows to create a single price grid and assign it to many events. With the promoter/producer model, a price grid cannot be shared anymore between events (or other products) managed by different promoters because this would allow one promoter to know the price details of another promoter, even before the product is on sale. SecuTix gives you the choice between two strategies:
The promoter/producer may set-up all event (or other product) related data, for example:
Note: the distributor may always perform the whole set-up if needed.
To be more precise, up to 3 promoters/producers may be linked to a product:
A given promoter may act as the main promoter for one event and as an additional promoter for another event.
When an operator working for a promoter/producer creates a product (event, pass, etc.), this promoter/producer is automatically considered as the main promoter of that product. The operator cannot modify the main promoter/producer assigned to a product. If he wants, he can assign an additional and/or invoice promoter to his product.
When an operator working for the distributor creates a product, he may assign a main promoter, additional promoter, invoice promoter to the product but doesn't have to. If he doesn't assign a promoter/producer, the product is considered to be owned and managed directly by the distributor. This case happens when the distributor produces himself a subset of the products he's selling.
The main or additional promoter can access the products assigned to him. However, a promoter (even the main promoter) cannot assign or reassign a ticket template to his products. Having the right to access an event allows to access to its performances.
The main or additional promoter can access a price grid or a logical configuration in the following situations (OR logic):
The additional promoter has only read access to the price grid or the logical configuration. The main promoter has also a write access if the price grid or the logical configuration is used by a single performance or if the price grid is used by a single product other than an event. This restriction (forbidding the modification of price grid or logical configuration used by several performances) is intended to avoid unexpected side effects caused by inexperienced operators.
Having access to a price grid provides also access to its price breakdowns.
No filtering is performed on other kinds of data like advantages, cross-selling, package or season ticket content, etc. For example, a promoter could create an advantage or a package including products he doesn't have the right to access. Indeed, such checks were deemed unnecessary to the customer for which this feature has been developed. |
Besides the promoters linked to events or other products described in detail in this page, SecuTix now allows to also assign promoters to tours. These promoters are called tour promoters. A tour promoter has access to a product if both following conditions are met:
Tour promoters have only read access.