What are the components needed ?                                                                     


Epson printer


Power supply Epson    


USB / COM adaptator


                                                                           

COM Cable


Till paper 


USB Hub with power supply

(important with a power supply)


Power supply cable


Plug the power supply

Plug the power cable to the printer


COM Cable


Connect the USB to the cable COM

Plug the cable COM to the printer



Plug the USB connector in the USB HUB





3) Paper insertion


                       

Open the printer



Push the button and install the till roll and close the printer


How to install


1) Windows

Plug USB cable adaptor USB/COM

Connect the USB to the cable COM


Select Device Manager



The adaptator is not installed yet


To install the driver

Drivers

Here is a link to the manufacturer, if the driver is not recent enough.

For The Hundred, download the latest driver from the manufacturer



Drivers are now installed


Please note the port number you will need in Secutix





2) Configure in SecuTix


Logon to Secutix

Click on "Workstations"

(Menu Organisation parameters > Initialisation)



Fill in "Name" and "Code" and click on "DETECT DESK"

Click on the drive to save the configuration



Click on "Hardware"

Fill in the fields, and click on "Next"



Fill in the fields, and click on "Next"


Click on "New"



The port must be as Windows device manager









How to fix printer issues

  1. Check that the printer is connected to the expected usb adapter (sometimes the company that is installing the hardware is not doing the job correctly)
  2. If you change port configuration in SecuTix, restart the device drivers (using the icon). Otherwise the device drivers may fail to open the new port (if it was used by another hardware)

Tests TO DO


Secutix

Pre-required a box office with a product and a ticket template have configured.

Print a ticket from the box office.