Published — v. 5
/
How to get a new Ogone password

How to get a new Ogone password


First there are two cases

  1. You forgot your password or you tried too many times (in Ogone the account is still active) You will receive a new password if you follow the process explain below.
  2. You didn’t login in the last 31 days

 Always try to get a new password before creating a support ticket.

Here is the process:


  • Enter your USERID (user name that you use like "Totom") and your PSP in general is always STX follow by the institution code.
  • Submit


  • Enter the address email that is link to your Ogone’s user
  • Submit


You will receive a new password by email. Check also in your spam.

If you didn't get any email or is not working create a support ticket assistance.

If you don't have a user account you can't create it by yourself, create a support ticket assistance.


Related content

How to activate payment method MOTO (with Ogone)?
How to activate payment method MOTO (with Ogone)?
More like this
Manage Back-Office Accounts
Manage Back-Office Accounts
More like this