This is where an audience may bu
An internal sales channel may have an operator (box office, telephone receptionist, or be completely self-service (internet, ticket vending machine). If the sales channel does not have an operator it is linked to a virtual operator).
Here are the main types of sales channels are available:
| Sales channels | Purpose |
|---|---|
| Standard back office | |
| Telephone | Back office sales channel dedicated to take payment by telephone (MOTO payments) |
| Ticket vending machine | For customer self-service vending machines installed in public spaces |
| Real-time access | For external partners using SecuTix API to do sales |
| Merchandise shop | Back office sales channel for merchandising product families |
| B2C website | Internet B2C |
| B2B website | Internet B2B (for relays only, with specific functionalities for b2b customers) |
| Agency website | Internet sales channel for external resellers. |
| Producer/partner space | For external event producers (mainly to see sales and attendance reports) |
Lottery website | Request gathering portal with lottery module |
STX file | For external reseller to reintegrate sales in SecuTix via a flat file |
When creating a new sales channel
Internal stands for sales managed by the institution
External enables sales by external resellers.
