Content Comparison

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Ui tabs

Ui tab

title	Application Settings

Customize

Variable Name	Variable Description	Backend Key	Default value	Visible on Backoffice
Account deletion mode	Standard TIXNGO proccess (STP) or Manage by Organ If STP, then the deletion is applied with TIXNGO normal process If MBO, users is redirected to organizer's URL (configured on Crowdin)	account.deletion.mode	Standard TIXNGO process	yes
Target translation version will be applied to ticket app	An upgrade from previous setting key enable-crowdin-sync With the setting key enable-crowdin-sync, be able to load the latest translated files from Crowdin without release a new version of the apps More benefit with this new setting key, be able to manage Crowdin version, and point to a specific version of translated files.	mobile.app.translations.target-version	null	yes
Set timer (in second) for green and blue ticket activation screens to disappear	The activation screen on spectator's device will automatically disappear after x seconds	color.fading.countdown	0	yes
Ticket detail key that displayed on activation screen	Values: ticket details main or extra key which define by organizer (eg. Gate, Block, Row, Seat,...) which is used to display on activation screen	design.activation.ticket-details-key	Gate	yes
Request all users to consent to updated legal documents (version)	Free text allowed, whenever this value is changed, all spectators is required to consent to updated legal documents	legal.document.version	-1	yes
Latest version of mobile application	Values: (with X, Y, Z are Integers and X is required) Latest version of the app that requires user to install. (Should always same or later than minimal one) There are no features implemented yet related to this one. An example of a potential feature, you might be interested and asked us to develop, would be a new feature to display a pop-up in the app informing a new version is available	mobile.version.latest	0	yes
Minimal supported version of mobile application	Values: (with X, Y, Z are Integers and X is required) Oldest version of the app that requires user to install. Using for force update purpose: the organizer can decide to request to have a minimal version of the TIXNGO wallet to be used. So the app will show you a informative screen to ask you to update the app (cannot do anything else in the app).	mobile.version.minimal	0	yes
Event List: Promo 1 Position	Values: INACTIVE, TOP, AFTER_FIRST, BOTTOM; controls where the External Portal/Website link box is shown in the event list view of the app.	promo.external.event.position	top	yes
Ev	Link of the image that will be displayed in the box related to the external website	promo.external.image	external promotion image url	yes
Burger Menu: Item 1 Visibility	Values: ACTIVE, INACTIVE; control whether the link to external website is shown in the menu. Order of the link in the burger menu is fixed.	promo.external.menu.displayed	active	yes
Relative position between Events List Promo 1 and Promo 2	Values: OTHERAPP_FIRST, WEBSITE_FIRST; controls the order when both are put in the same location	promo.external.other.prioritized.position	website_first	yes
Event List: Promo 2 Position	Values: INACTIVE, TOP, AFTER_FIRST, BOTTOM; controls where the other app link box is shown in the event list view of the app.	promo.otherapp.event.position	bottom	yes
Event List: Promo 2 Image URL	Link of the image that will be displayed in the box related to the otherapp	promo.otherapp.image	other app promotion image url	yes
Burger Menu: Item 2 Visibility	Values: ACTIVE, INACTIVE; control whether the link to another app is shown in the menu. Order of the link in the burger menu is fixed.	promo.otherapp.menu.displayed	active	yes
Protect screenshot and screen recording - Secret code to change in-app	If you need to To disable protection against screenshots and screen recordings per device, follow the these steps: Step 1: Triple tap on New UI (released Jan 2024): Go to More → Support Details → triple tap on the QR code. Enter the PIN Code. Legacy UI: Triple tap on the bottom of the menu ( where all details about the app are displayed ) . Step 2: Provide a support code on the next screen Enter the PIN code. Important notes:Login out/in keeps the setting. Reinstalling the app removes the setting This setting persists if you log out and log back in. However, the PIN code must be re-entered if the app is uninstalled and re-installed.	screen.protect.shot.record.secret-code	N/A	yes
Enable online/offline check if device reached max active sessions	Values: true/false; enable/disable the online check if device readed max active sesssions. (For login restriction security purpose)	security.session.enable-online-check	true	yes	Max number of If you are Online, you will be kicked out If you are Offline, you will stay in the app and the phone try to kick you out will have error. Noted: Online: the last fetch ticket ticket (or any API call) less than 2mins 2secs Offline: the last fetch ticket ticket (or any API call) more than 2mins 2secs	security.session.enable-online-check	true	yes
Max number of active devices at once (only if security is enabled)	Values: Integer >0 (For login restriction security purpose)	security.session.max-active-phone	5000	yes
Only one active wallet session is allowed	Values: FALSE, TRUE; disable or enable the allowing only one session. (For login restriction security purpose) There are no differences between “Only one active wallet session is allowed” and “Max number of active devices at once (only if security is enabled)” = 1. It would implies the same behavior. The first one was the first to be implemented. The second one at a later stage.	security.session.only-allow-one	false	yes
Enable max amount of active devices security	Values: FALSE, TRUE; disable or enable the max active phones security.	security.session.use-max-active-phone	false	yes
Minutes before the event starts to activate tickets offline (set 0 to turn off the feature)	Values: Integer ≥ 0 If the Emergency offline activation feature is enabled, at the configuration time, if ticket is not activated, then activate the ticket offline	ticket.emergency.activation	0	yes
Number of minutes before sending a non-assigned reminder in the appan in-app reminder for not yet assigned tickets	Values: Integer > 0 Pop-up message in app for assigning ticket reminder (F.). Value indicates the interval between 2 pop If the value is superior to 0, it will trigger the following: QR Code will not be revealed unless the ticket has been assigned 2. It will trigger a pop-up message in the app to remind the spectator to assign tickets. The value defined for this parameter represent the number of minutes between 2 pop-ups.	ticket.reminder.non-assigned.reminder 10	0 (disabled)	yes
Enable additional check of non-assigned tickets for transfer reminder	the pop-up & yellow ribbon asking for transferring/assigning tickets will be displayed true: need to check if the spectator has more than 1 transferable ticket and at least one of them is unassigned false: only need to check if the spectator has more than 1 transferable ticket	ticket.non-transferred.additional-checking.enable	false	yes
Number of hours before event start time sending first transfer reminder	the pop-up & yellow ribbon asking for transferring/assigning tickets will be displayed the first time, X (hours) before event start time	ticket.non-transferred.display-time	0	yes
Number of minutes before sending a non-transferred reminder in the appan in-app reminder for not yet transferred tickets	Values: Integer > 0 , Pop-up message in app for transferring ticket reminder (RBL). Value indicates the interval between 2 pop-ups.	ticket.reminder.non-transferred.reminder 10	0 (disabled)	yes
Number of hours before event start time sending different-gates/blocks first message in the app	Values: Integer > 0 Pop-up message in app for transferring ticket reminder. Value indicates the number of hours between 1st pop-up and event start time. (Dependent with ticket.owner.transfer.alerts and ticket.owner.transfer.alerts-keys ) In case you have tickets for different block/gates. This is for pop-up message. Organizer need to enable and define these keys to be able to use this feature: · ticket.owner.transfer.alerts (enable the feature on mobile) · ticket.owner.transfer.alerts-keys (Define the key to compare)	ticket.owner.transfer.alert.hour	1	yes
Number of minutes before sending different-gates/blocks reminder in the app	Values: Integer > 0 Pop-up message in app for different-gates/blocks reminder , value indicates the interval between 2 pop-ups. Number of minutes before sending different-gates/blocks reminder in the app · In case you have tickets for different block/gates. This is pop-up message. Indicates the interval between 2 pop-ups. · Same as above, organizer need to enable and define these keys to be able to use the feature: · ticket.owner.transfer.alerts (enable the feature on mobile) · ticket.owner.transfer.alerts-keys (Define the key to compare) · ticket.owner.transfer.alert.hour (Define the first pop-up time)	ticket.owner.transfer.alert.interval	60	yes
Ticket Owner Transfer Alert Keys	Values: List of ticket details main or extra key which define by organizer (eg. Gate, Block, Row, Seat,...) which is used to notify ticket owner transfer tickets (Dependent with ticket.owner.transfer.alerts feature and ticket.owner.transfer.alert.hour )	ticket.owner.transfer.alerts-keys	empty list	yes
Max number of devices used for one spectator account	Values: Integer >= -1 (-1 means no limits) Organizer can define a number of unique devices to be used to login for one account	mobile.limit-devices	-1	yes
Number of minutes before sending a not downloaded reminder in the app	Values: Integer >= 0 (0 to turn off the feature) After 48 hours or today is on match day and the recipient hasn't download the tickets yet, display the below popup, it will repeat after each value of the given number in minutes	ticket.pending-transfer.reminder-frequency	10	yes
Default huawei app id	Values: Integer To setup push notification for spectators, who are using Huawei devices (also need the value of huawei.app-secret)	huawei.app-id	104086747	no
Region of cognito user pool	Values: String	cognito.region	eu-west-1	no
Cognito app client Default huawei app secret	Values: String	cognito.secret	N/A	no	Cognito audience (app client id)	Values: String	cognito.audTo setup push notification for spectators, who are using Huawei devices (also need the value of huawei.app-id)	huawei.app-secret	N/A	no
Default sns platform application	Values: String Setup of AWS SNS Service for the ticket app to use push notification	sns.platform-application	N/A	noPushy secret api key
If true, skip x-security-token filter	Values: String	pushy.secret-api-key	N/A	no
Cognito user pool id	Values: String	cognito.poolid	N/A	no
Cognito user pool domain name	Values: String	cognito.domainname	N/A	no
The default identity provider : COGNITO	Values: String	cognito.provider	N/A	no
Default huawei app secret	Values: String	huawei.app-secret	N/A	no
If true, skip x-security-token filter	Values: true/false	security.session.skip-filter	false	no
Default login mode	Currently, TIXNGO is supporting 3 login mode on mobile ticket apps COGNITO_STANDARD COGNITO_PINCODE OIDC	login. true/false Skip session check of all feature related to session: security.session.only-allow-one security.session.max-active-phone security.session.use-max-active-phone security.session.enable-online-check	security.session.skip-filter	false	no
Default login mode	Currently, TIXNGO is supporting 3 login mode on mobile ticket apps COGNITO_STANDARD COGNITO_PINCODE OIDC	login.mode	COGNITO_STANDARD	no
Enable QRcode hidden after first check on another phone	Values: true/false qrcode.hidden-after-first- The logic when this feature was enable, In case, spectators login with the same account on 2 different devices, if tickets have been	qrcode.hidden-after-first-check.enable	false	yes

Ui tab

title	Application Features

Predetermined secure color is associated with ticket design for event day

When injecting a ticket with new designID and the secure color is empty,
The secure color = ticket.secure.color.default
If ticket.secure.color.default does not have any value, the secure color = default secure color of TIXNGO system

ticket.secure.color.default

#4ba6b5

yes

true: Allow the mobile ticket app

Ui tab

title	Application Features

Customize the Mobile App experience by enabling/disabling mobile features.

Variable Name	Variable Description	Backend Key	Default value	Visible on Backoffice
Assign Holder Feature	Option to add a name on a ticket with other required information that can be set up under Assignment Configuration.	assign-holder	false	yes
Deleted

Tickets Visibility

items (Tickets & Privileges) menu visibility

Option to display deleted tickets under the section "Deleted

Tickets

Items" in the menu.

The Deleted privileges section is visible if digital-privileges is also set to true

deleted-tickets-visibility

Enable quick manual activation feature

Manually activate a ticket by tapping on the Event Number area (on the right side of the ticket image) to go to the next screen and by tapping the yellow icon. This functionality only works the day before the event and during the day of the event.

quick-manual-activation

enable-crowdin-sync

false

yes

Dynamic load from Crowdin (deprecated)

true: Allow the mobile ticket app to load the translation directly from Crowdin, and no need to release a new version of the apps
false: All the translations on the mobile ticket app will be based on the translation file in the apps

this setting key will be replaced by mobile.app.translations.target-version (Application Settings tab)while the mobile app is update to a new version

enable-crowdin-sync

Protect screenshot and screen recording

Protect active QR codes from screenshots and screen recordings. Whenever these actions will be taken, the active QR code is covered with red text “This is a screenshot, not a valid ticket”.

screen.protect.shot.record

Banner on event cells for different-gates/blocks

true: Banner on event cells for different-gates/blocks is displayed if the organizers have already defined ticket.owner.transfer.alerts-keys and spectators’ tickets have different values on defined alert keys, and one of them is transferable
false: Banner on event cells for different-gates/blocks is not displayed

ticket.owner.transfer.alert.banner

Transfer alert for ticket owner who has multiple tickets in different locations

Turn on the functionality to send an alert about conflict within tickets with different seating details in one wallet

(Dependent with ticket.owner.transfer.alerts-keys and ticket.owner.transfer.alert.hour)

ticket.owner.transfer.alerts

Enable built-in encryption for activation/deactivation pin

For secure purposes, if this key is set to true, the Manual Activation ID will be encrypted on mobile local storage

ticket.pin.allow-encrypted

Select language when transferring ticket

Add an additional step on the transfer screen and allow a spectator to choose the language of emails that will be sent to the ticket reci

transfer-language

Transfer Reason Feature

Spectators will be asked to choose a predefined reason while transferring tickets (sending tickets via mail).

transfer-reason

Bluetooth Feature

Enable/Disable feature, allowing preparation beacon behavior and its related reminder.

use-bluetooth

Wristband Activation Feature

Enable/Disable feature, allowing organizer to activate tickets have wristband option (e.g. hospitability room)

wristband-activation

Ui tab

title	Organizer Settings

Variable Name

Variable Description

Backend Key

Default valueVisible on Backoffice

Anonymize ticket holder information after x days the event ends (set 0 to turn OFF the feature)

Value: Integer (days)(count from event end-time)
Defau
If current time is X days after event end-time, ticket holder information will be anonymized.
Job run 1:00 UTC everyday

assignee.information.anonymize.delay

0yes

Consolidate tickets purchased in one single email - time-frame

Value: Integer (hour)(count from previous email sending time)
Default value = 0 → OFF feature
The user should only receive one email for the first injected ticket
All other injection during X hours since first email sent will not be sent separately.
After X hours, 1 consolidated injection email will be sent including all ticket-Ids injected.

email.ticket.invitation.nextreceiveperiodtime

0yes

Default amount of days after which the unregistered personal information got anonymized

Value: Integer (hour)(count from event end-time)
Default value = 0 → OFF feature
If current time is X hours after event end-time, unregistered account information will be anonymized
Job run 1:00 UTC everyday

personal.information.anonymize.delay

0yes

Default amount of time (hour) after which the pending transfers will be cancelled

Value: Integer (hour)(count from transfer initiated)
Default value = 0 → OFF feature
If current time is X hours after ticket is transferred and no accept/reject is done on recipient's side, the transfer will be cancelled.

ticket.approval.cancel.delay

0yes

Enable contingent feature

Enable/Disable feature, allowing organizer to filter tickets by contingent

enable.contingent.feature

falseyes

Hour of the day to send the first reminder, next one will be after the min interval (UTC)

Values: Integer [0, 23] representing hours of the day
On selected date, at X(hours) email reminder will be sent to user

email.reminder.limit.time-first

6yes

Interval (in minutes) between split notification campaign schedules

Values: Integer (minutes) (count from the previous notification campaign sent)
If one notification campaign is set with (total impacted spectator) > (Batch size), then after X minutes from the previous sending, the next push notification will be sent.

push.notifica

10yesMax number of reminder emails that can be sent per ticketValues: Integer [0, 5] (maximum of 5 reminders per ticket)
Email is sent to spectator who has ticket injected but not yet registered on appemail.reminder.limit.max-number2yesMinimum interval between two reminder in hoursValues: Integer >= 12 (limits to a maximum of 1 email every 12h, hence 2 per day max)email.reminder.limit.min-interval48yesNumber of days before the Event, to start sending remindersValues: Integer >= 0email.reminder.limit.days-first3yesPush notification campaign batch sizeValues: Integer > 0push.notification.campaign.batch_size15000yesEditable keys for ticket details at event levelOrganizers can define the list of keys so that its value will be allowed to edit at the "Keys displayed on tickets" section of the Edit event screenreference.data.editable.ticket.detail.keysempty listyesNumber of tickets to be re-encrypted per execution of the multi-tendency re-encryption jobValues: Integer >= 0
This setting is a read-only key, not allow to update from Backoffice or using APImultitendency.job.barcode-reencryption.limit3000noNumber of days after the event, to stop pushing ticket changes to the feedback interfaceValues: Integer >= 0diff.oldest-considered-tickets365noIf true, allow the transfer of a ticket after its bluetooth activation. Need allowTransferAfterActivation = trueValues: true/falseticket.transfer.allow.after-bt-activationtruenoUnique Bluetooth inValues: true/falsebt.instanceid.unique-per-eventfalsenoEnable displayed ticket details from event levelValues: true/falseenable.details.from.eventfalsenoEnable ignore notifying tickets affected by update eventValues: true/falsediff.ignore-on-event-updatetruenoBluetooth namespace for preparation beacon (sha 1 of prep.tixngo.io)Values: String
This setting is a read-only key, not allow to update from Backoffice or using APIbt.ns.preparationN/AnoBluetooth namespace for steward beacon (sha 1 of steward.tixngo.io)Values: String
This setting is a read-only key, not allow to update from Backoffice or using APIbt.ns.stewardN/AnoBluetooth namespace for gate beacon (sha 1 of gate.tixngo.io)Values: String
This setting is a read-only key, not allow to update from Backoffice or using APIbt.ns.gateN/AnoValues: Integer > 0invitation.limit.number-per-event2noValues: Integer > 0invitation.limit.day-between-dispatch1noMaximum number of email sent per event idValues: Integer > 0email.invitation.limit.number-per-event100000noMinimum number of days before we send an email to the same addressValues: Integeremail.invitation.limit.day-between-dispatch-1noIf true, allow the resell (transfer with price) of a ticketValues: true/falseticket.resell.allowtruenoIf true, allow the resell of a ticket after its activationValues: true/falseticket.resell.allow.after-activationfalsenoFixed amount fee of StripeValues: Doublefee.fixed.stripe0noFixed amount fee of organizerValues: Doublefee.fixed.organizer0noFixed amount fee of TIXNGOValues: Doublefee.fixed.tixngo0noPercentage of the price that is allowed as maximum profit in a resell. -1 is infinityValues: Integerticket.transfer.max.profit-1noIf true, allow the transfer of a Main Applicant's ticketValues: true/falseticket.transfer.allow.main-applicanttruenoIf true, Ticket Holder persists after a transferValues: true/falseticket.transfer.persist-holderfalsenoIf true, enable the registration link autofill at injectionValues: true/falseemail.registration-link.enablefalsenoRegistration link prefix used in autofill at injectionValues: Stringemail.registration-link.prefixemptynoOrganizer Secret Key for registration link encryption algorithmValues: Stringemail.registration-link.secretN/AnoMaximum number of resale of a ticket. -1 is infinity.Values: Integerticket.resale.max.number-per-ticket-1noDefault amount of time (hour) which the pending resales will be canceledValues: Integerticket.resale.auto-cancel.delay24noPercent of amount fee of StripeValues: Doublefee.percent.stripe0.01noPercent of amount fee of organizerValues: Doublefee.percent.organizer0.01noPercent of amount fee of TIXNGOValues: Doublefee.percent.tixngo0.01noIf true, allow ticket to be resoldValues: true/falseticket.resale.resell-allowfalsenoIf true, allow ticket to be resold after activationValues: true/falseticket.resale.resell-allow-after-activationfalsenoResale & Purchase Agreement URLValuticket.resale.purchase-agreement-urlemptynoTicket Terms & Conditions URLValues: Stringticket.resale.ticket-term-and-condition-urlemptynoMin resale price decrease (in % of the initial price): numberValues: Doubleticket.resale.min.resale-price-decrease-percent0noMax resale price increase (in % of the initial price): numberValues: Doubleticket.resale.max.resale-price-increase-percent0noSpecific resale price decrease/increase (in % of the initial price): numberValues: Doubleticket.resale.specific-resale-price-percent0noMax resale price amount for OPTION CValues: Doubleticket.resale.fixed-resale-prices1000noResale Option (A,B or C)Values: Stringticket.resale.resale-optionOPTION_CnoFlag for define to apply fee to purchaserValues: true/falsefee.charge.purchasertruenoIf true, enable the fraud detection module JobValues: true/falsefraud-detection.enablefalsenoNumber of api keys a single organizer can haveValues: Integer
This setting is a read-only key, not allow to update from Backoffice or using APIorganizer.api-key.max3noThe limit hour after event happened that could fulfill the payment of the eventValues: Integerorganizer.resale.fulfillpayment.limit.hour12noFrom field when the backend send emailValues: Stringemail.fromno-reply@tixngo.ionoDefault time for time-based activation methods, x hours before event start time

Values: Integer
In case the organizers use a time-based activation method but do not provide the time, the default value will be applied

ticket.activation.delay3yesIf true, always send email to spectator at transfer (even if registered)Values: true/falseemail.approval.must-sendtruenoDefault pin code. If 000000 is provided, then a random value will be chosen for each event/activation groupValues: 6 digitsticket.pin.default000000noIf true, allow the transfer of a ticket. Else forbid it.Values: true/falseticket.transfer.allowtruenoMaximum number of transfer of a ticket. -1 is infinity.Values: Integerticket.transfer.max.number-1noMaximum number of ticket of the same activation group per phoneValues: Integerticket.transfer.max.ticket-per-phone-1noMaximum number of transfer for the same userValues: Integerticket.transfer.max.transfer-per-phone-1noLatest supported mobile app versionValues: app version format
This setting is a read-only key, not allow to update from Backoffice or using APImobile.version.latest3.4noMinimal supported mobile app versionValues: app version format
This setting is a read-only key, not allow to update from Backoffice or using APImobile.version.minimal3.4noIf true, the spectator must keep at least one ticket of the groupValues: true/falseticket.transfer.keep-onefalsenoIf true, the initial spectator must keep at least one ticket of the group (the others will have no constraints)Values: true/falseticket.transfer.keep-one-at-injectfalsenoIf true, make all tickets share the same instance id. Tickets sharing same instance id will be activated by the same beacon.Values: true/falseticket.bt.instanceid.constantfalsenoIf true, send an email at ticket deletion (even if registered)Values: true/falseemail.delete.must-sendfalsenoIf true, allow the transfer of a ticket after its controlValues: true/falseticket.transfer.allow.after-controlfalsenoIf true, allow the transfer of a ticket after its activationValues: true/falseticket.transfer.allow.after-activationfalsenoMobile app id that will be associated with the ticket if not providedValues: Stringmobile.appid.defaultio.tixngo.appnoIf true, enable feature resale for organizerValues: true/falseorganizer.p2p.resale.enablefalsenoUpper bound of transfer level of a ticket for assign functionValues: Integerticket.transfer.assign.limit-1noEarliest export date of the ticket diffValues: Stringdiff.earliest-export-date1900-01-01T00:00:00Zno Ui tab

title	Multilingual Settings

TIXNGO provides a wide range of notification and emails to send to fans which are available to modify on Backoffice via Multilingual Settings.

For more details about templates, please have a look at Notification and Email templates.

Variable Name

Variable Description

Backend Key

Default valueVisible on Backoffice

Burger Menu: Item 1 Title

Title of the menu item for the external website

promo.external.menu.title

Burger Menu: Item 1 Description

Sub-text of the menu item for the external website

promo.external.menu.description

Burger Menu: Item 1 UrlMultilingual link to burger menu item 1promo.external.menu.url

Event List: Promo 1 Title

Title of the box in the event list for the external website

promo.external.event.title

Event List: Promo 1 Description

Sub-text of the event list for the external website

promo.external.event.description

Event List: Promo 1 URL

Multilingual link to an external website

promo.external.link

Burger Menu: Item 2 Title

Title of the menu item for the other app

promo.otherapp.menu.title

Burger Menu: Item 2 Description

Sub-text of the menu item for the other app

promo.otherapp.menu.description

Burger Menu: Item 2 UrlMultilingual link to burger menu item 2promo.otherapp.menu.url

Event List: Promo 2 Title

Title of the box in the event list for the other app

promo.otherapp.event.title

Event List: Promo 2 Description

Sub-text of the event list for the other app

promo.otherapp.event.description

Event List: Promo 2 URL

Multilingual link to an other app

promo.otherapp.link

App download link in Emails

Multilingual link to branded app

app.dl.link

App name in Emails

Multilingual app name

app.name

Push Notifications at ticket injection content

Content of the push notification recieved at injection

notification.inject.content

Push Notifications at ticket injection title

Title of the push notification recieved at injection

notification.inject.title

Push Notifications transfer recipient content

Content of the push notification recieved by recipient of transfer

notification.received.content

Push Notifications transfer recipient title

Title of the push notification recieved by recipient of transfer

notification.received.title

Push Notifications transfer sender content

Content of the push notification recieved by sender of transfer

notification.sent.content

Push Notifications transfer sender title

Title of the push notification recieved by sender of transfer

notification.sent.title

Push Notifications at ticket deletion content

Content of the push notification recieved when a ticket is deleted

notification.deleted.content

Push Notifications at ticket deletion title

Title of the push notification recieved when a ticket is d

notification.deleted.title

Push Notifications at delete content: Resale pending A ticket for $$event.name$$ has been being resoldnotification.deleted.resale-pending.contentPush Notifications at delete title: Resale pendingTicket being resoldnotification.deleted.resale-pending.titlePush Notifications at delete content: Resale cancelledA reselling ticket for $$event.name$$ has been cancellednotification.deleted.resale-cancelled.contentPush Notifications at delete title: Resale cancelledReselling ticket cancelnotification.deleted.resale-cancelled.titlePush Notifications at delete content: Resold - Resale after distribution to mobile phoneA ticket for $$event.name$$ has been resoldnotification.deleted.resold.contentPush Notifications at delete title: Resold - Resale after distribTicket resoldnotification.deleted.resold.titlePush Notifications at ticket delete title: Blacklist - PNA requests to blacklist

	false	yes
Email Checker Feature	Email checker will detect and alert spectators about any special characters or typos in their provided email addresses during transfer tickets	enable-email-suggestion	true	yes
Enable quick manual activation feature	Manually activate a ticket by tapping on the Event Number area (on the right side of the ticket image) to go to the next screen and by tapping the yellow icon. This functionality only works the day before the event and during the day of the event.	quick-manual-activation	false	yes
Protect screenshot and screen recording	Activate this setting to enable screenshot and live recording protection. If a user attempts to capture a screenshot or record a video while in TIXNGO Wallet, the screenshot will display as a black picture, concealing all information. If the screenshot is captured while the user is viewing a ticket, a mobile log will be generated in the admin tool. However, if the user takes a screenshot while on another screen (e.g., Home page), no mobile log will be created. You can set a passcode to to disable this protection manually within screen.protect.shot.record.secret-code in the application settings.	screen.protect.shot.record	true	yes
Banner on event cells for different-gates/blocks	true: Banner on event cells for different-gates/blocks is displayed if the organizers have already defined ticket.owner.transfer.alerts-keys and spectators’ tickets have different values on defined alert keys, and one of them is transferable false: Banner on event cells for different-gates/blocks is not displayed	ticket.owner.transfer.alert.banner	false	yes
Transfer alert for ticket owner who has multiple tickets in different locations	Turn on the functionality to send an alert about conflict within tickets with different seating details in one wallet (Dependent with ticket.owner.transfer.alerts-keys and ticket.owner.transfer.alert.hour)	ticket.owner.transfer.alerts	false	yes
Enable built-in encryption for activation/deactivation pin	For secure purposes, if this key is set to true, the Manual Activation ID will be encrypted on mobile local storage	ticket.pin.allow-encrypted	false	yes
Select language when transferring ticket	Add an additional step on the transfer screen and allow a spectator to choose the language of emails that will be sent to the ticket recipient.	transfer-language	false	yes
Enable message box when transfer ticket	Add an additional step on the transfer screen and allow a spectator to input a message that will be sent to the ticket recipient.	transfer-message	false	yes
Transfer Reason Feature	Spectators will be asked to choose a predefined reason while transferring tickets (sending tickets via mail).	transfer-reason	false	yes
Bluetooth Feature	Enable/Disable feature, allowing preparation beacon behavior and its related reminder.	use-bluetooth	false	yes
Wristband Activation Feature	Enable/Disable feature, allowing organizer to activate tickets have wristband option (e.g. hospitability room)	wristband-activation	false	yes
Enable the Accept/Reject transfer feature	Enable/Disable the Accept/Reject transfer feature	enable-accept-reject-transfer	true	yes
Enable the S360 ticket shop resale feature	Enable/Disable the S360 ticket shop resale feature	enable-resale-ticket-shop-s360	false	yes
Main Applicant Feature	Enable/Disable feature, apply the main applicant rule on the mobile tickets	use-main-applicant	false	no
Display past tickets in separated tab	If false, past tickets are displayed in the same list with upcoming tickets If true, past tickets are displayed in separated tab	ticket.separated-past-tickets	false	no
Advanced Transfer Feature	Enable/Disable feature, allowing spectators to the transfer feature in advanced mode	ticket.advance-transfer	false	no
Digital Privileges Feature	Enable/Disable feature, allowing spectators to own an exclusive digital privileges in their mobile ticket app This key will be effected when enable.digital-privileges = true (in Organizer Settings tab)	digital-privileges	false	no

Ui tab

title	Organizer Settings

Variable Name	Variable Description	Backend Key	Default value	Visible on Backoffice
Add more detailed data in the multilingual export file	To include(true) or not(false) the activation group and the transfer rule in the multilingual export file Value: Boolean	event.multilingual-export.more-detailed	false	no
Anonymize ticket holder information after x days the event ends (set 0 to turn OFF the feature)	Value: Integer (days)(count from event end-time) Default value = 0 → OFF feature If current time is X days after event end-time, ticket holder information will be anonymized. Job run 1:00 UTC everyday	assignee.information.anonymize.delay	0	yes
Consolidate tickets p	Value: Integer (hour)(count from previous email sending time) Default value = 0 → OFF feature The user should only receive one email for the first injected ticket All other injection during X hours since first email sent will not be sent separately. After X hours, 1 consolidated injection email will be sent including all ticket-Ids injected.	email.ticket.invitation.nextreceiveperiodtime	0	yes
Default amount of days after which the unregistered personal information got anonymized	Value: Integer (hour)(count from event end-time) Default value = 0 → OFF feature If current time is X hours after event end-time, unregistered account information will be anonymized Job run 1:00 UTC everyday	personal.information.anonymize.delay	0	yes
Default amount of time (hour) after which the pending transfers will be cancelled	Value: Integer (hour)(count from transfer initiated) Default value = 0 → OFF feature If current time is X hours after ticket is transferred and no accept/reject is done on recipient's side, the transfer will be cancelled.	ticket.approval.cancel.delay	0	yes
Enable contingent feature	Enable/Disable feature, allowing organizer to filter tickets by contingent	enable.contingent.feature	false	yes
Hour of the day to send t	Values: Integer [0, 23] representing hours of the day On selected date, at X(hours) email reminder will be sent to user It is applied for invitation reminder, and unregistered transfer reminder	email.reminder.limit.time-first	6	yes
Interval (in minutes) between split notification campaign schedules	Values: Integer (minutes) (count from the previous notification campaign sent) If one notification campaign is set with (total impacted spectator) > (Batch size), then after X minutes from the previous sending, the next push notification will be sent.	push.notification.campaign.delay	10	yes
Max number of reminder emails that can be sent per ticket	Values: Integer [0, 5] (maximum of 5 reminders per ticket) Email is sent to spectator who has ticket injected but not yet registered on app	email.reminder.limit.max-number	2	yes
Minimum interval between two reminder in hours	Values: Integer >= 12 (limits to a maximum of 1 email every 12h, hence 2 per day max) It is applied for invitation reminder, and unregistered transfer reminder	email.reminder.limit.min-interval	48	yes
Number of days before the Event, to start sending reminders	Values: Integer >= 0 This parameter specifies the number of days before an event starts to send a reminder to spectators who: Have a ticket but haven't created an account yet. Received a ticket via transfer but haven't created an account yet.	email.reminder.limit.days-first	3	yes
Push notification campaign batch size	Values: Integer > 0 Size of tickets to search for target audience and split the push notification campaign to each batch	push.notification.campaign.batch_size	15000	yes
Editable keys for ticket details at event level	Organizers can define the list of keys so that its value will be allowed to edit at the "Keys displayed on tickets" section of the Edit event screen	reference.data.editable.ticket.detail.keys	empty list	yes
Number of tickets to be re-encrypted per execution of the multi-tendency re-encryption job	Values: Integer >= 0 This setting is a read-only key, not allow to up	multitendency.job.barcode-reencryption.limit	3000	no
Number of days after the event, to stop pushing ticket changes to the feedback interface	Values: Integer >= 0	diff.oldest-considered-tickets	365	no
If true, allow the transfer of a ticket after its bluetooth activation. Need allowTransferAfterActivation = true	Values: true/false Default value for injected tickets if this information is not provided	ticket.transfer.allow.after-bt-activation	true	no
Enable displayed ticket details from event level	Values: true/false	enable.details.from.event	false	no
Enable ignore notifying tickets affected by update event	Values: true/false	diff.ignore-on-event-update	true	no
Bluetooth namespace for preparation beacon (sha 1 of prep.tixngo.io)	Values: String This setting is a read-only key, not allow to update from Backoffice or using API	bt.ns.preparation	N/A	no
Bluetooth namespace for steward beacon (sha 1 of steward.tixngo.io)	Values: String This setting is a read-only key, not allow to update from Backoffice or using API	bt.ns.steward	N/A	no
Bluetooth namespace for gate beacon (sha 1 of gate.tixngo.io)	Values: String This setting is a read-only key, not allow to update from Backoffice or using API	bt.ns.gate	N/A	no
Maximum number of email sent per event id	Values: Integer > 0	email.invitation.limit.number-per-event	100000	no
Minimum number of days before we send an email to the same address	Values: Integer	email.invitation.limit.day-between-dispatch	-1	no
If true, allow the transfer of a Main Applicant's ticket	Values: true/false Default value for injected tickets if this information is not provided	ticket.transfer.allow.main-applicant	true	no
If true, Ticket Holder persists after a transfer	Values: true/false if false, remove the assigned information (ticket holder information)	ticket.transfer.persist-holder	false	no
If true, enable the registration link autofill at injection	Enable feature Values: true/false applied in case organizer use TIXNGO API to encrypt the link to their spectators' tickets	email.registration-link.enable	false	no
Registration link prefix used in autofill at injection	Prefix of the URL Values: String applied in case organizer use TIXNGO API to encrypt the link to their spectators' tickets the registration URL format: prefix + encrypted email (by using email.registration-link.secret)	email.registration-link.prefix	empty	no
Organizer Secret Key for registration link encryption algorithm	Secret key to encrypt email Values: String applied in case organizer use TIXNGO API to encrypt the link to their spectators' tickets	email.registration-link.secret	N/A	no
If true, enable the fraud detection module Job	Values: true/false Disable enable the Charts feature on TIXNGO Backoffice	fraud-detection.enable	false	no
Number of API keys a single organizer can have	Values: Integer This setting is a read-only key, not allow to update from Backoffice or using API	organizer.api-key.max	3	no
From field when the backend send email	Values: String	email.from	no-reply@tixngo.io	no
Default time for time-based activation methods, x hours before event start time	Values: Integer In case the organizers use a time-based activation method but do not provide the time, the default value will be applied	ticket.activation.delay	3	yes
If true, always send email to spectator at transfer (even if registered)	Values: true/false If false, it only send email to unregistered spectators if they are received a ticket from others	email.approval.must-send	true	no
Default pin code. If 000000 is provided, then a random value will be chosen for each event/activation group	Values: 6 digits If a specific number was provided, it will use this number Priority of activation/deactivation pin code: Event level → this setting value (organizer level) → random 6 digits	ticket.pin.default	000000	no
If true, allow the transfer of a ticket. Else forbid it.	Values: true/false Default value for injected tickets if this information is not provided	ticket.transfer.allow	true	no
Maximum number of transfer of a ticket. -1 is infinity.	Values: Integer Default value for injected tickets if this information is not provided	ticket.transfer.max.number	-1	no
Latest supported mobile app version	Values: app version format This setting is a read-only key, not allow to update from Backoffice or using API	mobile.version.latest	3.4	no
Minimal supported mobile app version	Values: app version format This setting is a read-only key, not allow to update from Backoffice or using API	mobile.version.minimal	3.4	no
If true, the spectator must keep at least one ticket of the group	Values: true/false Default value for injected tickets if this information is not provided	ticket.transfer.keep-one	false	no
If true, the initial spectator must keep at least one ticket of the group (the others will have no constraints)	Values: true/false Default value for injected tickets if this information is not provided	ticket.transfer.keep-one-at-inject	false	no
If true, make all tickets share the same instance id. Tickets sharing same instance id will be activated by the same beacon.	Values: true/false if true, all the tickets of this organizer have the same Bluetooth instance id if this key set to false, the logic of bt.instanceid.unique-per-event will be applied. *Note: Bluetooth instance id is a random value	ticket.bt.instanceid.constant	false	no
Unique Bluetooth instance id per event	Values: true/false if true, all the tickets of this organizer in the same event will have the same Bluetooth instance id if both ticket.bt.instanceid.constant and bt.instanceid.unique-per-event is set to false, the tickets in the same activation group of an event will share the same Bluetooth instance id *Note: Bluetooth instance id is a random value	bt.instanceid.unique-per-event	false	no
If true, send an email at ticket deletion (even if registered)	Values: true/false Always send notification email to spectator if their tickets have been deleted	email.delete.must-send	false	no
If true, allow the transfer of a ticket after its control	Values: true/false Default value for injected tickets if this information is not provided	ticket.transfer.allow.after-control	false	no
If true, allow the transfer of a ticket after its activation	Values: true/false Default value for injected tickets if this information is not provided	ticket.transfer.allow.after-activation	false	no
Mobile app id that will be associated with the ticket if not provided	Values: String	mobile.appid.default	io.tixngo.app	no
Upper bound of transfer level of a ticket for assign function	Values: Integer Default value for injected tickets if this information is not provided	ticket.transfer.assign.limit	-1	no
Earliest export date of the ticket diff	Values: String If referenceTimestamp of diff endpoint is not provided, the default time will be get from the value of this key	diff.earliest-export-date	1900-01-01T00:00:00Z	no
Enable Single Email for Bulk Tickets Transfer feature	Values: Integer Set a specific ticket quantity that triggers consolidated email communication for bulk ticket actions. If the action involves tickets equal to or exceeding this number, a single email will be sent. For actions involving tickets below the defined quantity, the existing behavior (one email per ticket, including ticket details) will remain Default value = 2 (set value = 0 to turn OFF feature) ()	ticket.bulk-actions.quantity	2	yes
Enable digital privileges feature for an organizer	Values: true/false Allow organizers to see digital privilege on the Backoffice and be able to setup the digital privileges for spectators	enable.digital-privileges	false	no
Delete all entries in ticket_processed table if the created_date is more than x days back (set 0 to turn OFF the feature)	Value: Integer (number of days)	clean.up.ticket.processed.period	90	no

Content

Ui tab

title	Multilingual Settings

TIXNGO provides a wide range of notification and emails to send to fans which are available to modify on Backoffice via Multilingual Settings.

For more details about templates, please have a look at Notification and Email templates.

Variable Name	Variable Description	Backend Key	Default value	Visible on Backoffice
Burger Menu: Item 1 Title	Title of the menu item for the external website	promo.external.menu.title	external menu title	yes
Burger Menu: Item 1 Description	Sub-text of the menu item for the external website	promo.external.menu.description	external menu description	yes
Burger Menu: Item 1 Url	Multilingual link to burger menu item 1	promo.external.menu.url	external menu link	yes
Event List: Promo 1 Title	Title of the box in the event list for the external websi	promo.external.event.title	external event title	yes
Event List: Promo 1 Description	Sub-text of the event list for the external website	promo.external.event.description	external event description	yes
Event List: Promo 1 URL	Multilingual link to an external website	promo.external.link	external link	yes
Burger Menu: Item 2 Title	Title of the menu item for the other app	promo.otherapp.menu.title	other app menu title	yes
Burger Menu: Item 2 Description	Sub-text of the menu item for the other app	promo.otherapp.menu.description	other app menu description	yes
Burger Menu: Item 2 Url	Multilingual link to burger menu item 2	promo.otherapp.menu.url	other app menu url	yes
Event List: Promo 2 Title	Title of the box in the event list for the other app	promo.otherapp.event.title	other app event title	yes
Event List: Promo 2 Description	Sub-text of the event list for the other app	promo.otherapp.event.description	other app event description	yes
Event List: Promo 2 URL	Multilingual link to an other app	promo.otherapp.link	other app link	yes
App download link in Emails	Multilingual link to branded app	app.dl.link	http://r.tixngo.io/ma/p	yes
App name in Emails	Multilingual app name	app.name	TIXNGO	yes
Push Notifications at ticket injection content	Content of the push notification recieved at injection	notification.inject.content	You received a ticket for "$$event.name$$"	yes
Push Notifications at ticket injection title	Title of the push notification recieved at injection	notification.inject.title	New Ticket	yes
Push Notifications transfer recipient content	Content of the push notification recieved by recipient of transfer	notification.received.content	You received a ticket from $$spectator.name$$.	yes
Push Notifications transfer recipient title	Title of the push notification recieved by recipient of transfer	notification.received.title	New Ticket Received	yes
Push Notifications transfer sender content	Content of the push notification recieved by sender of transfer	notification.sent.content	Your ticket was successfully transferred to $$spectator.name$$	yes
Push Notifications transfer sender title	Title of the push notification recieved by sender of transfer	notification.sent.title	Ticket Sent	yes
Push Notifications at ticket deletion content	Content of the push notification recieved when a ticket is deleted	notification.deleted.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket deletion title	Title of the push notification recieved when a ticket is deleted	notification.deleted.title	Ticket deleted	yes
Push Notifications at delete content: Resale pending	Content of the push notification received when ticket is deleted with delete reason RESALE_PENDING	notification.deleted.resale-pending.content	The ticket for $$event.name$$ is now available for resale	yes
Push Notifications at delete title: Resale pending	Title of the push notification received when ticket is deleted with delete reason RESALE_PENDING	notification.deleted.resale-pending.title	Ticket available for resale	yes
Push Notifications at delete content: Resale cancelled	Content of the push notification received when ticket is deleted with delete reason RESALE_CANCELLED	notification.deleted.resale-cancelled.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at delete title: Resale cancelled	Title of the push notification received when ticket is deleted with delete reason RESALE_CANCELLED	notification.deleted.resale-cancelled.title	Ticket deleted	yes
Push Notifications at delete content: Resold - Resale after distribution to mobile phone	Content of the push notification received when ticket is deleted with delete reason RESOLD	notification.deleted.resold.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at delete title: Resold - Resale after distribution to mobile phone	Title of the push notification received when ticket is deleted with delete reason RESOLD	notification.deleted.resold.title	Ticket deleted	yes
Push Notifications at ticket delete title: Blacklist - PNA requests to blacklist	Content of the push notification received when ticket is deleted with delete reason OTHER_PNA_REQUEST_BL	notification.deleted.other_pna_request_bl.title	Ticket deleted	yes
Push Notifications at ticket delete content: Blacklist - PNA requests to blacklist	Title of the push notification received when ticket is deleted with delete reason OTHER_PNA_REQUEST_BL	notification.deleted.other_pna_request_bl.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title: Blacklist - Security requests to blacklist	Content of the push notification received when ticket is deleted with delete reason OTHER_SECURITY_REQUEST_BL	notification.deleted.other_security_request_bl.title	Ticket deleted	yes
Push Notifications at ticket delete content: Blacklist - Security requests to blacklist	Title of the push notification received when ticket is deleted with delete reason OTHER_SECURITY_REQUEST_BL	notification.deleted.other_security_request_bl.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title: Cancellation for customer name change	Content of the push notification received when ticket is deleted with delete reason ITA_CUST_NAME_CHANGE	notification.deleted.ita_cust_name_change.title	Ticket deleted	no
Push Notifications at ticket delete content: Cancellation for customer name change	Title of the push notification received when ticket is deleted with delete reason ITA_CUST_NAME_CHANGE	notification.deleted.ita_cust_name_change.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title: Cancellation for service reason	Content of the push notification received when ticket is deleted with delete reason ITA_SERVICE_REASON	notification.deleted.ita_service_reason.title	Ticket deleted	no
Push Notifications at ticket delete content: Cancellation for service reason	Title of the push notification received when ticket is deleted with delete reason ITA_SERVICE_REASON	notification.deleted.ita_service_reason.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title: Cancellation for theft/ loss	Content of the push notification received when ticket is deleted with delete reason ITA_THEFT_LOSS	notification.deleted.ita_theft_loss.title	Ticket deleted	no
Push Notifications at ticket delete content: Cancellation for theft/ loss	Title of the push notification received when ticket is deleted with delete reason ITA_THEFT_LOSS	notification.deleted.ita_theft_loss.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title: Cancellation for upselling	Content of the push notification received when ticket is deleted with delete reason ITA_UPSELLING	notification.deleted.ita_upselling.title	Ticket deleted	no
Push Notifications at ticket delete content: Cancellation for upselling	Title of the push notification received when ticket is deleted with delete reason ITA_UPSELLING	notification.deleted.ita_upselling.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title: Cancellation on customer request	Content of the push notification received when ticket is deleted with delete reason ITA_CUSTOMER_REQUEST	notification.deleted.ita_customer_request.title	Ticket deleted	no
Push Notifications at ticket delete content: Cancellation on customer request	Title of the push notification received when ticket is deleted with delete reason ITA_CUSTOMER_REQUEST	notification.deleted.ita_customer_request.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title: Cancelled - Refunded	Content of the push notification received when ticket is deleted with delete reason REFUNDED	notification.deleted.refunded.title	Ticket deleted	no
Push Notifications at ticket delete content: Cancelled - Refunded	Title of the push notification received when ticket is deleted with delete reason REFUNDED	notification.deleted.refunded.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title: Change card number	Content of the push notification received when ticket is deleted with delete reason CHANGE_RFID	notification.deleted.change_rfid.title	Ticket deleted	no
Push Notifications at ticket delete content: Change card number	Title of the push notification received when ticket is deleted with delete reason CHANGE_RFID	notification.deleted.change_rfid.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title: Event cancellation	Content of the push notification received when ticket is deleted with delete reason

OTHER

ITA_

PNA

EVENT_

REQUEST_BL

CANCELLATION

notification.deleted.

other

ita_

pna

event_

request_bl

cancellation.title	Ticket deleted	no
Push Notifications at ticket delete content:

Blacklist - PNA requests to blacklist

Event cancellation

Title of the push notification received when ticket is deleted with delete reason

OTHER

ITA_

PNA

EVENT_

REQUEST_BL

CANCELLATION

notification.deleted.

other_pna

ita_

request

event_

bl

cancellation.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title:

Blacklist - Security requests to blacklist

Forbidden

Content of the push notification received when ticket is deleted with delete reason

OTHER_SECURITY_REQUEST_BL

FORBIDDEN

notification.deleted.

other_security_request_bl

forbidden.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Blacklist - Security requests to blacklist

Forbidden

Title of the push notification received when ticket is deleted with delete reason

OTHER_SECURITY_REQUEST_BL

FORBIDDEN

notification.deleted.

other_security_request_bl.content

forbidden.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Cancellation for customer name change

Invalid print

Content of the push notification received when ticket is deleted with delete reason ITA_

CUST

INVALID_

NAME_CHANGE

PRINT

notification.deleted.ita_

cust

invalid_

name_change

print.title	Ticket deleted	no
Push Notifications at ticket delete content:

Cancellation for customer name change

Invalid print

Title of the push notification received when ticket is deleted with delete reason ITA_

CUST

INVALID_

NAME_CHANGE

PRINT

notification.deleted.ita_

cust

invalid_

name_change

print.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title:

Cancellation for service reason

Loss - Courier failure situation unclear

Content of the push notification received when ticket is deleted with delete reason

ITA

LOSS_

SERVICE

COURIER_

REASON

FAILURE

notification.deleted.

ita

loss_

service

courier_

reason

failure.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Cancellation for service reason

Loss - Courier failure situation unclear

Title of the push notification received when ticket is deleted with delete reason

ITA

LOSS_

SERVICE

COURIER_

REASON

FAILURE

notification.deleted.

ita

loss_

service

courier_

reason

failure.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Cancellation for theft/ loss

Loss - Return back to organization distribution

Content of the push notification received when ticket is deleted with delete reason

ITA

LOSS_

THEFT

RETURN_

LOSS

DISTRIBUTION

notification.deleted.

ita

loss_

theft

return_

loss

distribution.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Cancellation for theft/ loss

Loss - Return back to organization distribution

Title of the push notification received when ticket is deleted with delete reason

ITA

LOSS_

THEFT

RETURN_

LOSS

DISTRIBUTION

notification.deleted.

ita

loss_

theft

return_

loss

distribution.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Cancellation for upselling

Mobile take back

Content of the push notification received when ticket is deleted with delete reason

ITA

MOBILE_TAKE_

UPSELLING

BACK	notification.deleted.

ita

mobile_take_

upselling

back.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Cancellation for upselling

Mobile take back

Title of the push notification received when ticket is deleted with delete reason

ITA

MOBILE_TAKE_

UPSELLING

BACK	notification.deleted.

ita

mobile_take_

upselling

back.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Cancellation on customer request

Other cause

Content of the push notification received when ticket is deleted with delete

reason ITA_CUSTOMER_REQUEST

reason OTHER

notification.deleted.

ita_customer_request

other.title	Ticket deleted	no
Push Notifications at ticket delete content:

Cancellation on customer request

Other cause

Title of the push notification received when ticket is deleted with delete reason

ITA_CUSTOMER_REQUEST

OTHER

notification.deleted.

ita_customer_request

other.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title:

Cancelled - Refunded

Printing issue-Low printing quality or paper jam

Content of the push notification received when ticket is deleted with delete reason

REFUNDED

PRINT_KO

notification.deleted.

refunded

print_ko.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Cancelled - Refunded

Printing issue-Low printing quality or paper jam

Title of the push notification received when ticket is deleted with delete reason

REFUNDED

PRINT_KO

notification.deleted.

refunded

print_ko.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Cancelled by EBO

Reprint

Content of the push notification received when ticket is deleted with delete reason

EBO_CANCELLED

REPRINT

notification.deleted.

ebo_cancelled

reprint.title	Ticke	no
Push Notifications at ticket delete content:

Cancelled by EBO

Reprint

Title of the push notification received when ticket is deleted with delete reason

EBO_CANCELLED

REPRINT

notification.deleted.

ebo_cancelled

reprint.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title:

Change card number

Reprint - App not working, change to paper ticket

Content of the push notification received when ticket is deleted with delete reason

CHANGE

REPRINT_APP_

RFID

PAPER

notification.deleted.

change

reprint_app_

rfid

paper.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Change card number

Reprint - App not working, change to paper ticket

Title of the push notification received when ticket is deleted with delete reason

CHANGE

REPRINT_APP_

RFID

PAPER

notification.deleted.

change

reprint_app_

rfid

paper.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Event cancellation

Reprint - Customer requests change to mobile ticket

Content of the push notification received when ticket is deleted with delete reason

ITA

REPRINT_

EVENT

CONTACT_

CANCELLATION

MOBILE

notification.deleted.

ita

reprint_

event

contact_

cancellation

mobile.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Event cancellation

Reprint - Customer requests change to mobile ticket

Title of the push notification received when ticket is deleted with delete reason

ITA

REPRINT_

EVENT

CONTACT_

CANCELLATION

MOBILE

notification.deleted.

ita

reprint_

event

contact_

cancellation

mobile.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Forbidden

Reprint - Customer requests change to paper ticket

Content of the push notification received when ticket is deleted with delete reason

FORBIDDEN

REPRINT_CONTACT_PAPER

notification.deleted.

forbidden

reprint_contact_paper.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Forbidden

Reprint - Customer requests change to paper ticket

Title of the push notification received when ticket is deleted with delete reason

FORBIDDENnotification.deleted.forbidden.content

REPRINT_CONTACT_PAPER	notification.deleted.reprint_contact_paper.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Invalid print

Reprint - Destroyed or unreadable barcode

Content of the push notification received when ticket is deleted with delete reason

ITA

REPRINT_

INVALID_PRINT

DAMAGED

notification.deleted.

ita

reprint_

invalid_print

damaged.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Invalid print

Reprint - Destroyed or unreadable barcode

Title of the push notification received when ticket is deleted with delete reason

ITA

REPRINT_

INVALID_PRINT

DAMAGED

notification.deleted.

ita

reprint_

invalid_print

damaged.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Loss - Courier failure situation unclear

Reprint - Organization requests change to mobile ticket

Content of the push notification received when ticket is deleted with delete reason

LOSS

REPRINT_

COURIER

ORG_

FAILURE

MOBILE

notification.deleted.

loss

reprint_

courier

org_

failure

mobile.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Loss - Courier failure situation unclear

Reprint - Organization requests change to mobile ticket

Title of the push notification received when ticket is deleted with delete reason

LOSS

REPRINT_

COURIER

ORG_

FAILURE

MOBILE

notification.deleted.

loss

reprint_

courier

org_

failure

mobile.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Loss - Return back to organization distribution

Reprint - Organization requests change to paper ticket

Content of the push notification received when ticket is deleted with delete reason

LOSS

REPRINT_

RETURN

ORG_

DISTRIBUTION

PAPER

notification.deleted.

loss

reprint_

return

org_

distribution

paper.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Loss - Return back to organization distribution

Reprint - Organization requests change to paper ticket

Title of the push notification received when ticket is deleted with delete reason

LOSS

REPRINT_

RETURN

ORG_

DISTRIBUTION

PAPER

notification.deleted.

loss

reprint_

return

org_

distribution

paper.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Mobile take back

Reprint - PNA requests to on-site collection

Content of the push notification received when ticket is deleted with delete reason

MOBILE

REPRINT_PNA_

TAKE

ON_

BACK

SITE	notification.deleted.

mobile

reprint_pna_

take

on_

back

site.title	Ticket deleted	yes
Push Notifica

Mobile take back

Reprint - PNA requests to on-site collection

Title of the push notification received when ticket is deleted with delete reason

MOBILE

REPRINT_PNA_

TAKE

ON_

BACK

SITE	notification.deleted.

mobile

reprint_pna_

take

on_

back

site.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Other cause

Reprint - Reseating after distribution

Content of the push notification received when ticket is deleted with delete reason

OTHER

REPRINT_RESEAT

notification.deleted.

other

reprint_reseat.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Other cause

Reprint - Reseating after distribution

Title of the push notification

OTHER

REPRINT_RESEAT

notification.deleted.

other

reprint_reseat.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Printing issue-Low printing quality or paper jam

Reseating

Content of the push notification received when ticket is deleted with delete reason

PRINT_KO

RESEAT

notification.deleted.

print_ko

reseat.title	Ticket deleted	no
Push Notifications at ticket delete content:

Printing issue-Low printing quality or paper jam

Reseating

Title of the push notification received when ticket is deleted with delete reason

PRINT_KO

RESEAT

notification.deleted.

print_ko

reseat.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title:

Reprint

Stolen - Ticket stolen

Content of the push notification received when ticket is deleted with delete reason

REPRINT

THEFT

notification.deleted.

reprint

theft.title	Ticket deleted	yes
Push Notifications at ticket delete content:

Reprint

Stolen - Ticket stolen

Title of the push notification received when ticket is deleted with delete reason

REPRINT

THEFT

notification.deleted.

reprint

theft.content	A ticket for $$event.name$$ has been deleted	yes
Push Notifications at ticket delete title:

Reprint - App not working, change to paper ticket

Ticket loss

Content of the push notification received when ticket is deleted with delete reason

REPRINT_APP_PAPER

LOSS	notification.deleted.

reprint_app_paper.title

loss.title	Ticket deleted	no
Push Notifications at ticket delete content:

Reprint - App not working, change to paper ticket

Ticket loss

Title of the push notification received when ticket is deleted with delete reason

REPRINT_APP_PAPER

LOSS	notification.deleted.

reprint_app_paper.content

loss.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title:

Reprint - Customer requests change to mobile ticket

Transaction not completed

Content of the push notification received when ticket is deleted with delete reason

REPRINT

ITA_TRANS_

CONTACT

NOT_

MOBILE

COMPLETED

notification.deleted.

reprint

ita_trans_

contact

not_

mobile

completed.title	Ticket deleted	no
Push Notifications at ticket delete content:

Reprint - Customer requests change to mobile ticket

Transaction not completed

Title of the push notification received when ticket is deleted with delete reason

REPRINT

ITA_TRANS_

CONTACT

NOT_

MOBILE

COMPLETED

notification.deleted.

reprint

ita_trans_

contact_mobile.content

not_completed.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket delete title:

Reprint - Customer requests change to paper ticket

Wrong data

Content of the push notification received when ticket is deleted with delete reason

REPRINT

ITA_

CONTACT

WRONG_

PAPER

DATA	notification.deleted.

reprint

ita_

contact

wrong_

paper

data.title	Ticket deleted	no
Push Notifications at ticket delete content:

Reprint - Customer requests change to paper ticket

Wrong data

Title of the push notification received when ticket is deleted with delete reason

REPRINT

ITA_

CONTACT

WRONG_

PAPE

DATA	notification.deleted.

reprint

ita_

contact

wrong_

paper

data.content	A ticket for $$event.name$$ has been deleted	no
Push Notifications at ticket

delete title: Reprint - Destroyed or unreadable barcode

activation content

Content of the push notification received when a ticket is

deleted with delete reason REPRINT_DAMAGED

activated

notification.

deleted.reprint_damaged.title

activated.content	A ticket for $$event.name$$ has been activated	yes
Push Notifications at ticket

delete content: Reprint - Destroyed or unreadable barcode

activation title

Title of the push notification received when a ticket is

deleted with delete reason REPRINT_DAMAGED

activated

notification.

deleted.reprint_damaged.content

activated.title	Ticket activated	yes
Push Notifications at

ticket delete title: Reprint - Organization requests change to mobile ticket

transfer cancelation content

Content of the push notification received when

ticket is deleted with delete reason REPRINT_ORG_MOBILE

a transfer is canceled by sender

notification.

deleted.reprint_org_mobile.titlePush Notifications at ticket delete content: Reprint - Organization requests change to mobile ticket

cancel.content	The transfer of the ticket "$$event.name$$" has been cancelled	yes
Push Notifications at transfer cancelation title	Title of the push notification received when

ticket is deleted with delete reason REPRINT_ORG_MOBILE

a transfer is canceled by sender

notification.

deleted.reprint_org_mobile.content

cancel.title	Ticket Transfer Cancelled	yes
Push Notifications at ticket

delete title: Reprint - Organization requests change to paper ticket

update content

Content of the push notification received when a ticket

is deleted with delete reason REPRINT_ORG_PAPER

's information is updated by organizer

no

deleted.reprint_org_paper.title

update.ticket.content	Your ticket for $$event.name$$ has been updated	yes
Push Notifications at ticket

delete content: Reprint - Organization requests change to paper ticket

update title

Title of the push notification received when a ticket

is deleted with delete reason REPRINT_ORG_PAPER

's information is updated by organizer

notification.

deleted.reprint_org_paper.content

update.ticket.title	Ticket Updated	yes
Push Notifications at

ticket delete title: Reprint - PNA requests to on-site collectionContent

transfer accept title

Title of the push notification received by sender when

ticket is deleted with delete reason REPRINT_PNA_ON_SITE

transfer is accepted by the receiver

notification.

deleted.reprint_pna_on_site.title

acknowledge.accepted.title	Ticket Transfer Accepted	yes
Push Notifications at

ticket delete content: Reprint - PNA requests to on-site collectionTitle

transfer accept content

Content of the push notification received by sender when

ticket is deleted with delete reason REPRINT_PNA_ON_SITE

notification.deleted.reprint_pna_on_site.content

Push Notifications at ticket delete title: Reprint - Reseating after distribution

transfer is accepted by the receiver	notification.acknowledge.accepted.content	The ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$	yes
Push Notifications at transfer reject title	Title of the push notification received by sender when

ticket is deleted with delete reason REPRINT_RESEAT

transfer is rejected by the receiver

notification.

deleted

acknowledge.

reprint_reseat

rejected.title	Ticket Transfer Rejected	yes
Push Notifications at

ticket delete content: Reprint - Reseating after distributionTitle

transfer reject

Content of the push notification received by sender when

ticket is deleted with delete reason REPRINT_RESEAT

transfer is rejected by the receiver

notification.

deleted

acknowledge.

reprint_reseat.contentPush Notifications at ticket delete title: ReseatingContent

rejected.content	The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$	yes
Push Notifications at transfer have been auto_canceled successfully title	Title of the push notification received by sender when

ticket is deleted with delete reason RESEAT

transfer is auto canceled by TIXNGO system

notification.

deleted

information.

reseat

automaticallycancel.title	Ticket is canceled	yes
Push Notifications at

ticket delete content: ReseatingTitle

transfer have been auto_canceled successfully content

Content of the push notification received by sender when

ticket is deleted with delete reason RESEAT

transfer is auto canceled by TIXGO system

notification.

deleted

information.

reseat

automaticallycancel.content

Push Notifications at ticket delete title: Stolen - Ticket stolenContent of the push notification received when ticket is deleted with delete reason THEFTnotification.deleted.theft.titlePush Notifications at ticket delete content: Stolen - Ticket stolen

Your ticket transfer for $$event.name$$ is canceled	yes
Push Notification at session logout title	Title of the push notification received

when ticket is deleted with delete reason THEFT

by a user at session logout

notification.

deleted.theft.content

logout.title	Logout from device	yes
Push

Notifications at ticket delete title: Ticket loss

Notification at session logout content

Content of the push notification received

when ticket is deleted with delete reason LOSS

by a user at session logout

notification.

deleted.loss.titlePush Notifications at ticket delete content: Ticket loss

logout.content	You have been successfully logged out	yes
Push Notification to initiate logout of session title	Title of the push notification received

when ticket is deleted with delete reason LOSSnotification.deleted.loss.contentPush Notifications at ticket delete title: Transaction not completed

by a user at force logout by security rules	notification.logout.force.title	New connection on your account	yes
Push Notification to initiate logout of session content	Content of the push notification received

when ticket is deleted with delete reason ITA_TRANS_NOT_COMPLETED

by a user at force logout by security rules

notification.

deleted.ita_trans_not_completed.titlePush Notifications at ticket delete content: Transaction not completedTitle of the push notification received when ticket is deleted with delete reason ITA_TRANS_NOT_COMPLETEDnotification.deleted.ita_trans_not_completed.contentPush Notifications at ticket delete title: Wrong dataContent of the push notification received when ticket is deleted with delete reason ITA_WRONG_DATAnotification.deleted.ita_wrong_data.titlePush Notifications at ticket delete content: Wrong dataTitle of the push notification received when ticket is deleted with delete reasonnotification.deleted.ita_wrong_data.content

Push Notifications at ticket activation content

Content of the push notification recieved when a ticket is activated

notification.activated.content

Push Notifications at ticket activation title

Title of the push notification recieved when a ticket is activated

notification.activated.title

Push Notifications at transfer cancelation content

Content of the push notification recieved when a transfer is canceled by sender

notification.cancel.content

Push Notifications at transfer cancelation title

Title of the push notification recieved when a transfer is canceled by sender

notification.cancel.title

Push Notifications at ticket update contentContent of the push notification received when a ticket's information is updated by organizernotification.update.ticket.contentPush Notifications at ticket update titleTitle of the push notification received when a ticket's information is updated by organizernotification.update.ticket.title

Push Notifications at transfer accept title

Title of the push notification received by sender when transfer is accepted by the receiver

notification.acknowledge.accepted.title

Push Notifications at transfer accept content

Content of the push notification received by sender when transfer is accepted by the receiver

notification.acknowledge.accepted.content

Push Notifications at transfer reject title

Title of the push notification received by sender when transfer is rejected by the receiver

notification.acknowledge.rejected.title

Push Notifications at transfer reject content

Content of the push notification received by sender when transfer is rejected by the receiver

notification.acknowledge.rejected.content

Push Notifications at transfer have been auto_canceled successfully titleTitle of the push notification received by sender when transfer is auto canceled by TIXNGO systemnotification.information.automaticallycancel.titlePush Notifications at transfer have been auto_canceled successfully contentContent of the push notification received by sender when transfer is auto canceled by TIXGO systemnotification.information.automaticallycancel.content

Push Notification at session logout title

Title of the push notification received by a user at session logout

notification.logout.title

Push Notification at session logout content

Content of the push notification received by a user at session logout

notification.logout.content

Email subject at ticket injection

Email subject received by initial spectator when a ticket is injected

email.invitation.inject.subject

Email body at ticket injection

Email body received by initial spectator when a ticket is injected

email.invitation.inject.body

Email subject at ticket transfer to unknown account

Email subject received by recipient of transfer when account is not in TIXNGO system

email.invitation.approval.subject

Email body at ticket transfer to unknown account

Email body received by recipient of transfer when account is not in TIXNGO system

email.invitation.approval.body

Email subject at ticket transfer to known account

Email subject received by recipient of transfer when account is already in TIXNGO system

email.information.approval.subject

Email body at ticket transfer to known account

Email body received by recipient of transfer when account is already in TIXNGO system

email.information.approval.body

Email subject at ticket transfer cancellation

Email subject received by recipient of tra

email.information.cancel.subject

Email body at ticket transfer cancellation

Email body received by recipient of transfer when transfer is cancelled

email.information.cancel.body

Email subject for reminders

Email subject received when spectator gets a reminder (has not downloaded his ticket yet)

email.reminder.subject

Email body for reminders

Email body received when spectator gets a reminder (has not downloaded his ticket yet)

email.reminder.body

Email subject at ticket deletion

Email subject received by spectator when a ticket is deleted

email.delete.subject

Email body at ticket deletion

Email body received by spectator when a ticket is deleted

email.delete.body

Email subject at transfer has been auto_canceled successfully (to recipients)

Email subject received by spectator(transfer receiver) when a ticket is auto_canceled

email.information.automaticallycancel.recipient.subject

Email body at transfer has been auto_canceled successfully (to recipients)Email body received by spectator(transfer receiver) when a ticket is auto_canceledemail.information.automaticallycancel.recipient.bodyEmail subject at transfer has been auto_canceled successfully (to senders)Email subject received by spectator(transfer sender) when a ticket is auto_canceledemail.information.automaticallycancel.sender.subject

Email body at transfer has been auto_canceled successfully (to senders)

Email body received by spectator(transfer sender) when a ticket is auto_canceled

email.information.automaticallycancel.sender.body

Email subject for activation code of spectator without ticketEmail subject received by spectator when this spectator is using pin code to login and not yet have a ticket in their walletemail.account.activation.noticket.subjectEmail body for activation code of spectator without ticketEmail body received by spectator when this spectator is using pin code to login and not yet have a ticket in their walletemail.account.activation.noticket.bodyEmail subject for activation code of spectator with ticketEmail subject received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their walletemail.account.activation.subjectEmail body for activation code of spectator with ticketEmail body received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their walletemail.account.activation.bodyAccount deletion URLIf a user change Account deletion mode to "Manage by Organizer" he or she must provide the Account deletion URL here, spectators will be redirected to this link when they click on "Delete my account" on the mobile ticket appaccount.deletion.url

logout.force.content	Another device connected to your account and you will be disconnected	yes
Email subject at ticket injection	Email subject received by initial spectator when a ticket is injected	email.invitation.inject.subject	Refer:	yes
Email body at ticket injection	Email body received by initial spectator when a ticket is injected	email.invitation.inject.body	Refer:	yes
Email subject at ticket transfer to unknown account	Email subject received by recipient of transfer when account is not in TIXNGO system	email.invitation.approval.subject	Refer:	yes
Email body at tic	Email body received by recipient of transfer when account is not in TIXNGO system	email.invitation.approval.body	Refer:	yes
Email subject at ticket transfer to known account	Email subject received by recipient of transfer when account is already in TIXNGO system	email.information.approval.subject	Refer:	yes
Email body at ticket transfer to known account	Email body received by recipient of transfer when account is already in TIXNGO system	email.information.approval.body	Refer:	yes
Email subject at ticket transfer cancellation	Email subject received by recipient of transfer when transfer is cancelled	email.information.cancel.subject	Refer:	yes
Email body at ticket transfer cancellation	Email body received by recipient of transfer when transfer is cancelled	email.information.cancel.body	Refer:	yes
Email subject for reminders	Email subject received when spectator gets a reminder (has not downloaded his ticket yet)	email.reminder.subject	Refer:	yes
Email body for reminders	Email body received when spectator gets a reminder (has not downloaded his ticket yet)	email.reminder.body	Refer:	yes
Email subject at ticket deletion	Email subject received by spectator when a ticket is deleted	email.delete.subject	Refer:	yes
Email body at ticket deletion	Email body received by spectator when a ticket is deleted	email.delete.body	Refer:	yes
Email subject at transfer has been auto_canceled successfully (to recipients)	Email subject received by spectator(transfer receiver) when a ticket is auto_canceled	email.information.automaticallycancel.recipient.subject	Refer:	yes
Email body at transfer has been auto_canceled successfully (to recipients)	Email body received by spectator(transfer receiver) when a ticket is auto_canceled	email.information.automaticallycancel.recipient.body	Refer:	yes
Email subject at transfer has been auto_canceled successfully (to senders)	Email subject received by spectator(transfer sender) when a ticket is auto_canceled	email.information.automaticallycancel.sender.subject	Refer:	yes
Email body at transfer has been auto_canceled successfully (to senders)	Email body received by spectator(transfer sender) when a ticket is auto_canceled	email.information.automaticallycancel.sender.body	Refer:	yes
Email subject for activation code of spe	Email subject received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet	email.account.activation.noticket.subject	Refer:	yes
Email body for activation code of spectator without ticket	Email body received by spectator when this spectator is using pin code to login and not yet have a ticket in their wallet	email.account.activation.noticket.body	Refer:	yes
Email subject for activation code of spectator with ticket	Email subject received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet	email.account.activation.subject	Refer:	yes
Email body for activation code of spectator with ticket	Email body received by spectator when this spectator is using pin code to login and already have at least 1 ticket in their wallet	email.account.activation.body	Refer:	yes
Account deletion URL	If a user change Account deletion mode to "Manage by	account.deletion.url	https://r.tixngo.io/account-deletion/p5/index.html	yes
Email subject sent to recipient when ticket transfer to Unknown account (single email for bulk tickets)	Email subject sent to recipient when ticket transfer to an unregistered account	email.invitation.bulk.approval.subject	Refer:	yes
Email body sent to recipient when ticket transfer to Unknown account (single email for bulk tickets)	Email body sent to recipient when ticket transfer to an unregistered account	email.invitation.bulk.approval.body	Refer:	yes
Email subject sent to recipient when ticket transfer to Known account (single email for bulk tickets)	Email subject sent to recipient when ticket transfer to an already registered account	email.information.bulk.approval.subject	Refer:	yes
Email body sent to recipient when ticket transfer to Known account (single email for bulk tickets)	Email body sent to recipient when ticket transfer to an already registered account	email.information.bulk.approval.body	Refer:	yes
Email subject sent to sender when ticket transfer delivered successfully (single email for bulk tickets)	Email subject sent to sender when ticket transfer delivered successfully (recipient accepted and downloaded the tickets)	email.sent.sender.bulk.subject	Refer:	yes
Email body sent to sender when ticket transfer delivered successfully (single email for bulk tickets)	Email body sent to sender when ticket transfer delivered successfully (recipient accepted and downloaded the tickets)	email.sent.sender.bulk.body	Refer:	yes
Email subject sent to recipient when ticket transfer cancel by sender (single email for bulk tickets)	Email subject sent to recipient of transfer when the transfer is cancelled by sender	email.information.bulk.cancel.subject	Refer:	yes
Email body sent to recipient when ticket transfer cancel by sender (single email for bulk tickets)	Email body sent to recipient of transfer when the transfer is cancelled by sender	email.information.bulk.cancel.body	Refer:	yes
Email subject sent to spectator for account deletion confirmation If the email address has valid future mobile tickets (the confirmation link is valid for 24 hours)	Email subject sent to spectator to prompt & confirm the deletion intent If the email address has valid future mobile tickets Confirmation link is valid for 24 hours	email.account.deletion.confirmation.subject	Refer:
Email body sent to spectator for account deletion confirmation If the email address has valid future mobile tickets (the confirmation link is valid for 24 hours)	Email body sent to spectator to prompt & confirm the deletion intent If the email address has valid future mobile tickets Confirmation link is valid for 24 hours	email.account.deletion.confirmation.body	Refer:
Email subject sent to spectator to confirm that their account has been deleted for following cases: • If no valid future mobile tickets are associated with the email address. • Mobile user clicks on the confirmation link before its expired.	Email subject sent to spectator to confirm the finalization of the deletion of his/her account If no valid future mobile tickets are associated with the email address Mobile user clicks on the confirmation link before its expired	email.account.deleted.subject	Refer:
Email body sent to spectator to confirm that their account has been deleted for following cases: • If no valid future mobile tickets are associated with the email address. • Mobile user clicks on the confirmation link before its expired.	Email body sent to spectator to confirm the finalization of the deletion of his/her account If no valid future mobile tickets are associated with the email address Mobile user clicks on the confirmation link before its expired	email.account.deleted.body	Refer:

Ui tab

title	Registration Configuration

Customize the registration experience in the Mobile App by altering the visibility of spectator fields.

Variable Name	Variable Description	Backend Key	Default value	Visible on Backoffice
First name	Mandatory: it is required, spectators need to input on mobile apps	profile.display.firstname	Mandatory	yes
Last name	Mandatory: it is required, spectators need to input on mobile apps	profile.display.lastname	Mandatory	yes
Gender	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.gender	Mandatory	yes
Birth date	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.birthdate	Optional	yes
Nationality	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.nationality	Optional	yes
Passport number	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.passportnumber	Optional	yes
Phone number	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.phonenumber	Optional	yes
Address	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.address	Optional	yes
Birth city	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.birthcity	Optional	yes
Birth country	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.birthcountry	Optional	yes
Residence country	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.residencecountry	Optional	yes
Preferred language	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.preferredlanguage	Optional	yes
Promo email	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.check.promoemail	Optional	yes
Third-party promo email	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.check.tppromoemail	Optional	yes
Tracking	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	profile.display.check.tracking	Optional	yes

Ui tab

title	Assignment Configuration

Customize the ticket assignment experience in the Mobile App by altering the visibility of guests fields.

Variable Name	Variable Description	Backend Key	Default value	Visible on Backoffice
Assign reason	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	assign.display.reason	Optional	yes
First name	Mandatory: it is required, spectators need to input on mobile apps	assign.display.firstname	Mandatory	yes
Last name	Mandatory: it is required, spectators need to input on mobile apps	assign.display.lastname	Mandatory	yes
Birth date	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	assign.display.birthdate	Optional	yes
Email holder	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	assign.display.emailholder	Optional	yes
Phone number	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	assign.display.phonenumber	Optional	yes
Address	Mandatory: it is required, spectators need to input on mobile apps Optional: it is not required, and visible on mobile apps Not Visible: it is not visible on mobile apps	assign.display.address	Optional	yes

...

Version	Old Version 19	New Version Current
Changes made by	Thanh HUYNH	Hoang TRINH VAN
Saved on	Oct 23, 2023	Oct 20, 2024

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