Content Comparison

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When creating a new one you'll need to decide ifinternal or external: majority of channels are internal and it means they are linked directly to the ticketing system; in some situations (e.g. when using an integrated reseller platform) you may need external ones, which work on a system of contingents. An internal sales channel may have an operator (box office staff, telephone receptionists,etc.), or be completely self-service (ticketshop, ticket vending machine). If the sales channel does not have an operator it is linked to a virtual operator.

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Order maximum lifespan: maximum lifespan of a cart. This overrides the expiry delay below (see more info https://go.confluence.secutix.com/wiki/x/XQACAwdisplay/RN/Order+maximum+lifespan)

Contact file access: it authorizes the sales channels to look for contacts in the database (put on yes to do sales associated to contacts at box office for example)

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