Email validation at registration is a common feature of e-Commerce web and mobile sites.
Any newly registered user has to confirm the mail he entered is valid, usually by clicking on a confirmation link in a mail received on the provided email address.
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- Make sure the provided email address is valid at registration time
- Decrease the risk of loosing ticket information sent to the user on the provided email
- Provide a clean email base for future marketing campaigns and so therefore avoid mass bouncing
- Avoid identity theft by a sacripant thug abusing a malformed badly protected email addressaddresses
To achieve this, Secutix now provides various email validation mechanisms
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- The user gets an account verification email on the provided email
- He must click clicks on a link provided within the email body
- This opens a page on the ticketshop that states that the validation was successful with
- The page displays a login button to proceed to normal login
Conditions
- A ticketshop logged user that who modified his email himself will be forcefully logged our and needs to log in again
- A ticketshop logged user that who had his email modified in the back office by an operator is allowed to stay on the ticketshop until the end of the session
- Guests are not subject to email verification
- SSO Account are considered as verified by default. The validation responsibility lies with the SSO IDP manager
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When creating a new contact (individual or structure) in Box Officethe back-office, the Document type and Point of Sale context must be chosen. This ensures the contact gets a validation email referring to the right context
- Document Type lists all active "Account verification email" documents
- Point of Sale lists all point of sales in the current organisation organization and in RUNNING state
- For individuals : Belonging to B2C Sales Channelssales channels
- For Relay, Structure : Belonging to Internet Agency, Internet B2B and Internet B2C Sales Channelssales channels
Email validation status
The status of the email will be shown on the contact page with a green circle (validated) 
or a red circle (non validated) 
The contacts screen is shown as an example:
Friends & Family
When creating a Friends & Family connection, if the connected contact has not been verified, a warning with a link to trigger a validation email sending is displayed. This does not block the ongoing Box Office sales processes
The contact widge
Contacts merge
- If system copies an email is copied from Child contact to Parent contact, the verification status of Child contact will be carried over
- If Parent contact to Child contact contacts have the same email and one of them is verified, the Parent contact email must be verified.
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