Content Comparison

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• Charges (simple fee per ticket) : those fees are automatically refunded through the mass refund batch. It's not  It is possible to avoid it.refunding charges by adding a parameter on the 1^st batch:
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• Shipment fees : those fees are eventually refunded by the batch. You can add a parameter on ttrue in Elca Admin (contact support team to check this). 
• Overhead fees (payment fee, sales fee) : those fees are never refunded by the batch.

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